"With 40% growth in the e-commerce business since 2020, DHL is a leader in this growing market segment, with our greatest growth coming from customers in Europe and North America. This growth has been made possible due to our customer-centric approach to technology and innovation which has allowed us to scale fast and optimize our e-commerce execution," says Oscar de Bok, CEO DHL Supply Chain.

"Sustainability and our strong focus on standardized deployment of automation and robotics technology continues to be a cornerstone of DHL Supply Chain’s success in e-commerce and in the many other industries we serve," says Oscar de Bok. 

And Patrick Kelleher, Global Chief Development Officer at DHL Supply Chain, adds: "We believe continuing to be recognized by Gartner as a Leader in the 2023 Magic Quadrant report shows that DHL is solving supply chain complexity and adding sustainable value - across all divisions - to our customers' businesses. Given our large-enterprise and global footprint we are not only a trusted and capable partner for global enterprises, but we have also undertaken massive efforts in the past year to foster our agile and flexible service offerings for small and mid-sized companies in all countries." 

DHL Supply Chain continues to strategically enhance its service portfolio to cater for the needs of small and mid-sized companies and e-sellers, with recent acquisitions, in Europe, Australia and Latin America, and the expansion of the Global Fulfillment Network service, the standardized service that provides a fast and scalable solution for smaller enterprises.

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