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Occupational safety

Workplace safety for our employees is number-one priority at DHL Group. We place great importance on complying with the Group's existing occupational health and safety policies, legal regulations and industry standards, and we have embedded these in our Code of Conduct.

All our occupational safety measures are aimed at establishing a "Safety First" culture at DHL Group.

Managing and measuring success

Each Group division has its own organizational and management structure dedicated to occupational safety. Cross-functional topics are discussed by the Operations Board, a committee made up of division executives under the leadership of the CEO. The Operations Board is also responsible for managing and developing occupational safety KPIs.

The Group-wide accident rate (LTIFR, number of accidents per 200,000 working hours) is the KPI on which we measure the success of our occupational health and safety measures. The Group-wide Occupational Health & Safety Committee facilitates dialogue and collaboration between occupational safety experts in the different divisions. It defines cross-divisional regulations and standards, identifies accident black spots, develops appropriate prevention measures, and lays the groundwork for decisions made by the Operations Board.

Safety standards for dangerous goods transport

As a logistics company, we also specialize in the safe and proper transport and warehousing of dangerous goods and substances in compliance with our general terms and conditions. Ensuring the safety of our employees and minimizing risk remain top priorities at DHL Group.

Only specially trained employees are permitted to handle dangerous goods. In all divisions, Dangerous Goods Safety Advisors ensure compliance with prevailing regulations. Dangerous goods guidelines are made available in the languages of the countries concerned.