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Our sustainability approach

The decisions we make today can make a positive impact on our tomorrow

Having a clear plan is essential for achieving results. That's why we have integrated sustainability firmly into our Corporate Strategy 2030: now our environmental, social, and governance goals are embedded into our strategic bottom lines.

“Strategy 2030: Accelerate Sustainable Growth” emphasizes our commitment to decarbonizing our business while enhancing our profitability. It also introduces "Green Logistics of Choice" as a fourth bottom line complementing our targets.

Strategy Bottom Lines graphic

Our 2030 targets

At DHL Group, sustainability is a journey, not a destination. That's why we've set milestones to focus our efforts and measure our progress. These transparent, time-bound targets and KPIs are integral to our strategic planning and decision-making processes, much like our financial goals. For 2030, we aim to achieve the following objectives:

  • Reduce GHG emissions to <29m metric tons of carbon* by doubling down and accelerating decarbonization measures across all operation
  • Target >30% Sustainable Aviation Fuels blending in our Express and Global Forwarding businesses
  • Electrify 66% of our last-mile delivery vehicles 
  • Carbon neutral design to be used for all new buildings

* Subject to potential restatement due to methodology updates or change in business scope, e.g., due to M&A

Our long-term commitments

Our Sustainability approach focuses on three long-term commitments:
    

  • In line with the Paris Agreement, we are redefining the logistics industry with state-of-the-art technology to reduce our carbon footprint and a comprehensive portfolio of green products to help our customers achieve their environmental goals.

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  • In a business powered by people, we are providing a safe, inclusive, and purpose-driven workplace with equal opportunities for the around 600,000 people who drive our success, attracting and retaining the best talent to sustain our future.

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  • In every corner of the globe, we are standing out as a role model for good corporate governance, following trusted and transparent business practices and complying with a wide range of legal and regulatory requirements.

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Our road to Green Logistics of Choice

A smiling courier on a DHL bicycle with a yellow and red DHL jacket

We've made it our mission to achieve net-zero emissions by 2050. Beyond our 2030 milestones, we've mapped out a detailed pathway to get there:

Frontrunner in low-carbon logistics

  • Secure 30% Sustainable Aviation Fuels (SAF) blending by 2030 through strategic partnerships
  • Double down on non-aviation decarbonization measures, prioritizing the scale-up of those with low abatement costs
  • Professionalize our energy management and be ahead of the pack to increase grid connectivity for our sites. Scale on-site solar PV** and battery storage solutions – in expectation of a multifold increase in our demand for green electricity

Best green commercial offering in the industry

  • Increase sales of GoGreen Plus services, leveraging best-in-class pricing and marketing practices
  • Offer and invest in tailored customer solutions, e.g. dedicated fleets
  • Establish new markets by integrating low-carbon logistics as the market standard, e.g., in e-commerce parcel shipping

Trusted and effective green solutions

  • Provide best-in-class carbon reports to our customers 
  • Offer certified and claimable C0₂e reductions, incl. reliable scope 3 solutions
  • Lead our industry to sustainable practices

** Photovoltaic

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Our road to being a great company to work for all

A smiling group of people, one female and two males, in DHL clothing in front of a yellow DHL building.

Rooted in our values of Respect & Results, we are creating an environment of genuine diversity, equity, inclusion, and belonging. Here's how we intend to make that happen:

  • Reduce our lost time injury frequency rate (LTIFR) to below 3.1 by 2025.
  • Increase the share of women in management to at least 34%*** by 2030.
  • Consistently exceed 80% on Employee Engagement in our Employee Opinion Survey.
  • Foster a 'Safety First' culture.
  • Raise awareness of our human rights policy through dedicated communications and training programs.
  • Champion the importance of diversity, equity, inclusion, and belonging within our teams.
  • Expand our award-winning Certified program and e-learning offerings.

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*** Update May 2025: In order to ensure compliance with legal requirements in the USA, employees working there are now excluded from this key figure.

Our road to being highly trusted everywhere

Two men in front of a plane, who smile at each other

Building on a robust and effective governance organization across our entire Group, we are making compliance an integral part of everything we do through the following actions:

  • Train all employees in relevant management positions on our Group's compliance and data protection standards
  • Ensure that our data security capability is one of the best in the business
  • Increase our share of supplier spend with suppliers who have accepted our Supplier Code of Conduct
  • Assess high-risk suppliers based on a structured due diligence process.

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Our road to a lasting impact in our communities

A group of people in yellow t-shirts planting trees on a steep hill

We are not paving the way to sustainability in a bubble. Our Sustainability Roadmap also includes our aspirations to make a lasting impact in our communities.
In the context of our Go Programs, we aspire to:

  • Invest 1% of our net profit on social impact
  • Plant 5 million trees by 2025 (GoGreen)
  • Scale up our cross-bord trade facilitation initiative (GoTrade)
  • Localize and digitalize our disaster management program (GoHelp)
  • Expand our program to educate and empower young people (GoTeach)

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Downloads

Download Center ESG Reporting